 NYCB subscription surprise |
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 Oct 23 2008, 04:15 PM
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Silver Circle  Group: Senior Member Posts: 680 Joined: 13-January 02 From: NYC Member No.: 1,144  |
I thought this worth mentioning: Yesterday I received a call from Kayvon of the CB subscription department. He explained that there was some shuffling about in the seating in my area for one of my series. Although I hadn't asked for an upgrade, he noticed that I had done so in the past. My ideal seats were now available if I wanted them.
This is not only above and beyond in my experience, it is creative thinking on his part. So you have his name. If you want his direct phone number, PM me. And if anyone has the e-mail of John McPeak, PR Manger for CB, I'd love to have it so I can write him about this exemplary employee. |
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Nov 12 2008, 08:26 PM
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Diamonds Circle Group: Board Moderator Posts: 12,728 Joined: 1-January 99 Member No.: 35 |
QUOTE (zerbinetta @ Oct 23 2008, 10:15 PM)  I thought this worth mentioning: Yesterday I received a call from Kayvon of the CB subscription department. He explained that there was some shuffling about in the seating in my area for one of my series. Although I hadn't asked for an upgrade, he noticed that I had done so in the past. My ideal seats were now available if I wanted them. This is not only above and beyond in my experience, it is creative thinking on his part. So you have his name. If you want his direct phone number, PM me. And if anyone has the e-mail of John McPeak, PR Manger for CB, I'd love to have it so I can write him about this exemplary employee. It's above and beyond in my experience, too. I'm impressed. |
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